Thank you for shopping at our Kush Groove Clothing, LLC e-commerce store. We hope you are satisfied with your purchase. However, if you are not completely satisfied with your purchase for any reason, we offer a straightforward return policy to ensure your complete satisfaction.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, with all tags attached. If not, it will not be eligible for return.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, please contact us via email at firstname.lastname@example.org or by phone at 617-318-6023.
Note: Certain items are exempt from being returned. Additionally, items on final sale cannot be returned.